The type of personal information we collect, why, and what we do with it:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing your personal information are:
(a) Your consent - for instance, if you have signed up to our mailing list. You are able to remove your consent at any time by contacting us via email or post.
(b) We have a contractual obligation - for instance, if you have purchased an artwork through us or have booked a workshop with us. This means we will either process your information ourselves (as outlined above) or provide your information to the artist shipping work to you or the workshop facilitator running your session.
Your Data Protection Rights
Under data protection law, you have rights including:
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us via email or through the post.
Our address is: 197 Waldegrave Road, Teddington, TW11 8LX
You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:
Information Commissioner’s Office
Wycliffe House, Water Lane
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk